Step 1: What should determine the expectations we set?

 Expectations should come from the following 5 areas:

  • The key responsibilities of the job description and the specific outcomes you are looking for.
  • The best contribution the employee can make to the objectives of their team or work group.
  • The standards of quality or productivity you expect from a fully effective employee in this role.
  • The behaviours the business expects from employees.
  • The areas in which you expect to see growth and performance development.

Continue to Step 2