| Recruitment |
- Needs of job not understood
- Mismatch of actual job content with what was told to applicant
- Employee over-qualified
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- Examine selection procedure, check performance objectives, review recruitment process
- Avoid misleading job titles
- Consider transfer of employee
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| Working Conditions |
- Lack of equipment or resources
- Unpleasant or unsafe working conditions
- Inadequate or non-competitive remuneration
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- Seek feedback from employee on equipment and conditions
- Monitor work environment in terms of safety and conditions
- Review pay structure and policies
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| Communication of role and responsiblilities |
- Clash in areas of responsibility and control
- Confusion about role
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- Check accountabilities
- Redesign job if feasible
- Discuss role with individual to ensure they know what is expected of them
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| Staff levels |
- Work overload
- Equipment or work processes can no longer cope
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- Review staffing levels
- Review organisation of the work
- Update equipment and redesign work flow where necessary
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| Stress |
- Various behavioural signs
- Deterioration of job performance
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- Arrange counselling for employee
- Attend to external causes where appropriate
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| Work Organisation |
- Poor supervision
- Lack of adherence to work place rules
- Work flow problems
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- Discussion and appraisal by superior
- Review staffing levels
- Greater clarification and reinforcement of work rules
- Job redesign where possible
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